Billing Terms and Conditions
Introduction
At Heston Manor, we aim to make your shopping experience easy and efficient. This Payment and Billing Policy outlines the methods by which we accept payments, manage transactions, and handle billing processes. Our store is based in the USA, and ships exclusively within the USA
We accept payment via:
- Apple Pay
- Mastercard
- Google Pay
- Shop Pay
- Visa
- Discover
- Diners Club
- JCB
- ELO
- Union Pay
- PayPal
- American Express
Currency:
All transactions on our shop are processed in US dollars (USD $).
Tax Calculation:
Please be informed that taxes, if any, will be calculated and added to the price during the checkout process.
Payment Security:
Your payment security is our priority. All payment transactions are encrypted and securely processed to protect your personal and financial information.
Payment Authorization:
By placing an order on our shop, you authorize us to charge the designated payment method for the total amount of your order, including applicable taxes and shipping fees (if any).
Order Confirmation:
Once your payment is successfully processed, you will receive an order confirmation email to the address provided during checkout. This email will contain details of your order, including the items purchased, total amount paid, and shipping information.
Payment Disputes:
In the event of a payment dispute or unauthorized transaction, please contact our customer care team for prompt assistance.
Payment Processing Time:
Payments are typically processed immediately upon placing an order. However, please allow up to 1-2 business days for payment processing in some cases.
Payment Failure:
Please check the payment information you provided during checkout again, or try using an alternative payment method, if for any reason your payment is not completed. For assistance, if the problem continues, please get in touch with your financial institution or our customer support team.
Payment Policy Updates:
We reserve the right to update or modify this payment policy at any time without prior notice. Please review this policy periodically for any changes.
For any questions, please contact us.
Store Name: Heston Manor
Business Address: 7720 NE Hwy 99 d 1073, Vancouver, WA 98665, USA
Phone: +1 888-836-5330
Email: sales@hestonmanor.com
Business Hours: Our customer service hours are from 9:00 AM to 5:00 PM, Monday through Friday (GMT-08:00) PST
Order Cut-off Time: 11 PM (GMT-08:00) PST